Privacy Policy

Avantgarde is committed to protecting the privacy of its players and ensuring the security of their personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in compliance with applicable data protection laws and regulations governing iGaming activities in Australia, including the Australian Privacy Principles (APPs) and relevant gambling regulations.

License Information

Avantgarde operates under a license issued by the Government of Curacao. This license allows us to provide online gaming services, including various online pokies, to players in Australia and beyond. We adhere to the legal and regulatory requirements set forth by our licensing authority, as well as local laws applicable to our operations.

Data Collection

We collect personal data from our players to provide our services effectively. The types of data we collect include:

• Registration Data: This includes your name, date of birth, address, telephone number, and email address when you create an account with us.
• Payment Details: We collect information related to your financial transactions, including credit/debit card details, bank account information, and transaction history when you make deposits or withdrawals.
• Technical Logs: We collect data such as IP addresses, browser types, and device information to improve our website’s performance and enhance user experience. This data may also include cookies, which help us track user preferences and usage patterns.

Purpose of Data Usage

The personal data we collect is used for various purposes, including but not limited to:

• Account Management: To create and manage your player account, including processing transactions and providing customer support.
• Marketing Communication: To send you promotional materials, updates, and newsletters regarding our services and offers, subject to your consent.
• Anti-Fraud Checks: To detect and prevent fraudulent activities, ensuring a safe gaming environment for all players.
• AML Compliance: To meet our obligations under anti-money laundering (AML) regulations, including verifying your identity and monitoring transactions.
• KYC Procedures: To comply with our Know Your Customer (KYC) obligations, we may need to verify your identity and age before allowing you to play our games.

Data Sharing

We may share your personal data with third parties in the following circumstances:

• Payment Providers: We disclose necessary information to payment processors to facilitate your transactions, ensuring secure and efficient payments and withdrawals.
• Verification Partners: We may share your data with third-party verification services to confirm your identity as part of our KYC procedures.
• Regulatory Authorities: We may be required to disclose your information to regulatory authorities or law enforcement agencies as mandated by law or in response to legal requests.

User Rights

As a player, you have certain rights regarding your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of this data.
• Right to Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Right to Restrict Processing: You may request to restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of your data.

To exercise your rights, please contact our support team for assistance.

Cookie Policy

Our website uses cookies to enhance functionality and improve performance. Cookies are small text files stored on your device when you visit our site. We utilize:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas.
• Analytical Cookies: We use these cookies to collect information about how visitors interact with our website. This data helps us improve our services and user experience by tracking usage patterns and performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

Avantgarde takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or destruction. Our security protocols are regularly reviewed and updated to ensure the ongoing safety of your data.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team. We are committed to addressing your inquiries and ensuring your satisfaction.

Conclusion

Avantgarde is dedicated to maintaining the privacy and security of your personal data while providing you with an enjoyable gaming experience. By using our services, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. Thank you for choosing Avantgarde for your online gaming needs.